As a customer, you have the opportunity to enjoy free shipping as long as the delivery is within USA.

How long does shipping take?

The delivery time during our current promotion week is normally 7 to 12 working days.

Can I simply track my order?

Of course! You will receive the tracking number after one working day. 

Will I receive a paper invoice with my order?

To protect the environment, we send invoices by e-mail. If you require a printed invoice, please contact our support team.

Can I simply cancel my order?

We would like to assure you that as a customer you have the right to cancel your order free of charge as long as it has not yet been dispatched.

Can I return my order?

Our main concern is to guarantee your satisfaction. For this reason, we offer a 45-day return policy.
Please see the returns page for more information.