Refund Policy

Return:
45-Day Return Policy
We offer a 45-day window for returning items from the day you receive your order! Here’s what you need to know:

How to Return:
Email us at kontakt@lamiso.ch
We’ll send you the return instructions to get started.
It's that simple! 😊

Eligible Returns:
unused items can be returned, no questions asked.


Non-Returnable Items:
For health and hygiene reasons, certain products like Towels can only be returned if they are defective.

Opened cosmetic products or items used for personal care.
Items that have been mixed with other products after delivery.
Perishable goods that can quickly expire or deteriorate.
If you're unsure whether your item qualifies, just reach out!